Shipping policy

At Lusso Maison, we believe your shopping experience should be seamless from checkout to delivery. That’s why we ensure fast, reliable, and transparent worldwide shipping for every order.

📦 Shipping Origin

All orders are shipped directly from Dubai (UAE) using trusted international courier partners.

⏳ Processing Time

  • Orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).

  • Orders placed on weekends or holidays are processed on the next working day.

🌍 Worldwide Delivery

  • Free Shipping on ALL Orders

  • Worldwide Delivery Time: 4–7 business days

  • Delivery timelines may vary slightly depending on the destination and customs processing.

🔍 Order Tracking

Once your order has been dispatched, you will receive tracking details via email or WhatsApp.
Tracking updates may take up to 24 hours to appear.

✅ Delivery Proof & Transparency

We believe in complete transparency.

You can view real delivery confirmations from customers worldwide, showing fast and successful deliveries from Dubai:

👉 View Delivery Proofs:
https://drive.google.com/drive/folders/11dnhrOLDbIXsmWDboXSoBEQv_CK8962L

(Screenshots include real delivery statuses and timelines. Personal information has been protected.)

⚠️ Delays & Exceptions

While we strive for timely delivery, delays may occasionally occur due to:

  • Weather conditions

  • Courier service disruptions

  • Customs clearance procedures

In such cases, our support team will assist you until your order is delivered.

❗ Important Notes

  • Please ensure your shipping address is correct at checkout.

  • Lusso Maison is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

  • Customs duties, taxes, or import fees (if applicable) are the customer’s responsibility.

  • International delivery timelines may vary depending on local courier and customs handling.

📞 Need Help?

If you have any questions regarding your order or delivery, feel free to contact us:

📧 lussomaison@gmail.com📞 +1 (505) 441-5412 (WhatsApp available)

We’re committed to making your Lusso Maison shopping experience smooth, trustworthy, and worry-free ✨